• All orders will be shipped 1-2 business days after being placed.
• All Items are Sent Via USPS. If items are sent to the Address provided and fails to deliver, customer must pay reshipping costs.
• Express Mail is also available at customer’s expense.
• Domestic Shipped orders will take 2-6 business days to arrive.
• International shipped orders transit time is subject to customs clearance.
• International Free shipping: Complimentary priority mail shipping will be granted to orders totaling $140 or more. For orders totaling less than $140, a shipping charge of $29.99 applies.
INTERNATIONAL ORDERS: If You are placing an order for delivery outside of the United States. Please be aware that the international shipping charge that appears in your Order Summary does not include Local Taxes, VAT and/or Duty that is assessed in the country your order will be delivered to. Such Local Taxes, VAT and/or Duty will be collected at time of delivery.
If a package is refused by the customer, FAMEN LLC/HAIRATIN reserves the right to deduct from any refund that is due all return shipping fees and applicable Taxes, Customs and Duties.
By proceeding with placing your order, you agree to the foregoing terms and to pay all Local Taxes, VAT and/or Duty at time of delivery.
No Refunds, exchanges only within 30 days.
Hairatin items are non-returnable due to hygiene/health and personal care/wellness/consumable nature of the product. However, in the unlikely event of damaged, defective or different item delivered to you, we will provide a full refund or free replacement as applicable. If your item Is unopened and sealed and you wish to return it, buyer is responsible for postage to ship it back and a 15% restocking fee applies.
We will only exchange merchandise within 30 days of purchase.
Merchandise must be intact and include original purchase receipt and tags.
Damaged or used merchandise will not be accepted.
Promotional items sold online are final sale and exchanges are not allowed.
To claim your 90 days HAIRMAX warranty, please return the device to:
5041 S state rd 7 suite 407 Davie Fl 33314
The device must be inserted on its original box and must be shipped and received by us within 90 days from the day of purchase.
Please include the following:
Copy of your receipt and method of payment.
Contact email and phone number.
*30% restocking fee Applies
To learn more: